Help & Questions

Answers to common questions about Legacy Ready.

Frequently Asked Questions

What is Legacy Ready?

Legacy Ready is a 57-page PDF life organiser designed to help you consolidate your most important personal, financial, medical, and legal information in one structured document. It covers Personal Details, Health & Medical, Family & Important People, Financial & Insurance, Property & Digital Life, and Final Wishes & Legacy.

How do I receive my purchase?

Legacy Ready is a digital product. After completing your purchase, you will receive an email with a secure download link. There is nothing to ship — your file is available immediately.

What format is the file?

The organiser is delivered as a PDF. It can be opened on any device using a free PDF reader such as Adobe Acrobat Reader, Apple Preview, or any standard browser.

Can I fill it in digitally?

Yes. The PDF is designed to be completed digitally using any PDF editor that supports form filling or annotation. You can also print it and complete it by hand.

Is my payment secure?

Yes. All payments are processed securely through Shopify’s checkout. We do not store your payment details.

Can I get a refund?

Because Legacy Ready is a digital download that is accessible immediately upon purchase, we are generally unable to offer refunds once the file has been downloaded. If you experience a technical issue with your download, please contact us and we will resolve it promptly.

I didn’t receive my download email. What should I do?

Please check your spam or junk folder first. If you still can’t find it, contact us at hello@solvekit.co with your order details and we’ll resend it right away.

Can I share the file with family members?

Your purchase is licensed for personal use. You’re welcome to share it within your immediate household, but please don’t distribute it publicly or resell it.